Returns & Refunds

We want you to love your brew, but if you are not completely satisfied with your RAVE Coffee purchase, we offer a 14-day return window for unopened items. Please note that due to food safety regulations, we cannot accept returns on roasted coffee beans that have been opened.

Return Process

• 1.
  Check Eligibility

  Ensure your item is unopened, in its original packaging, and within 14 days of the delivery date.

• 2.
  Contact Support

  Email our customer service team with your order number and reason for return to receive a return authorization.

• 3.
  Package Your Items

  Securely pack the products to prevent damage during transit and include your order details inside the parcel.

• 4.
  Ship and Refund

  Send the package back to our roastery; once inspected, we will issue a full refund to your original payment method.